Shipping & Delivery

At Mulmora, we carefully prepare every order to ensure it reaches you safely and beautifully.

Order Processing

Orders are typically packed and dispatched within 1–3 business days from our warehouse. During promotional events, festive seasons, or high-demand periods, processing times may be slightly longer. We appreciate your patience and understanding.

Business Hours: Monday to Friday, 9:00 AM – 5:00 PM

For any shipping-related questions, please contact our customer care team at hello@mulmora.com.

Delivery Options

Standard Delivery

• Estimated delivery: 3–7 business days
• Shipping fee: Calculated at checkout

Express Delivery

• Estimated delivery: 1–3 business days
• Additional charges apply and will be displayed at checkout.

Priority Courier Service

• Fast-tracked delivery for eligible locations.
• Delivery estimates and charges are shown during checkout.

Complimentary Shipping

Enjoy free standard shipping on eligible orders above the minimum spend threshold displayed at checkout.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing your tracking details. You can monitor your shipment’s progress directly through the courier’s tracking portal.

Please allow up to 24 hours for tracking information to become active after dispatch.

Shipping Locations

Mulmora currently delivers across Australia and selected international destinations. Available shipping options and delivery estimates will be shown during checkout based on your location.

Delivery Timeframes

Delivery estimates are provided as a guide only and may vary depending on:

• Public holidays and peak shopping periods
• Weather disruptions
• Courier network delays
• Regional or remote delivery locations

While we work closely with our shipping partners, Mulmora cannot guarantee exact delivery dates once an order has been handed over to the carrier.

For urgent purchases, we recommend selecting the fastest available shipping option during checkout.

Lost or Delayed Parcels

All shipments include tracking for added peace of mind.

If your parcel appears delayed, please first review the tracking updates provided by the courier. In the event a parcel is confirmed as lost in transit, our team will assist you in lodging an investigation with the shipping provider.

Mulmora is not responsible for parcels that have been marked as successfully delivered by the carrier to the address provided at checkout.

Pricing & Taxes

All prices displayed on the Mulmora website are shown in AUD (Australian Dollars) and include applicable taxes where required by law.

Additional duties, taxes, or customs charges for international orders may be imposed by local authorities and are the responsibility of the customer.